Returns & Refunds

We will do our best to work with you to resolve
any and all disputes and discrepancies .
If we cannot meet your expectations,
we will gladly return your payment .

1. Credit sales policies are on your charge slip 
2. A refund request form must be completely filled out for all returns or refunds.
3. Returns without request forms or documentation are issued store credits only.
4. ALL refunds will be issued by corporate check, mailed in 2 to 4 business days.
5. All refunds / returns must be accompanied by a receipt. Returns without request forms or documentation are issued store credits only.
6. Returns must be un-used and accompanied by all original packaging and documentation.
7. Work and shoe orders canceled by client before scheduled due date[s], or delivery, are subject to a $10.50 ticketing or restocking fee.